Privacy Policy Page

Effective Date: 1 June 2024

The Gifts Fairy ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and store your information when you visit our website (the "Service") and the choices you have associated with your information.

1. Information We Collect

We collect several types of information for various purposes to improve your experience on our Service.

Information you provide directly:

Account Information: When you create an account, we collect your name, email address, billing address, and shipping address.

Order Information: When you place an order, we collect your purchase information, including product details, payment method, and any relevant communication regarding your order.

Contact Information: When you contact our support team or subscribe to our newsletter, we collect your name and email address.

Information collected automatically:

Usage Data: When you use the Service, we collect information about your activity, such as the pages you visit, products you browse, and time spent on the website. This information is collected using cookies and similar technologies.

Device Information: We collect information about the device you use to access the Service, such as your IP address, browser type, operating system, and device identifiers.

2. Use of Your Information

We use the information we collect for various purposes, including:

To fulfill your orders and provide customer service.

To personalize your experience on the Service.

To improve the Service and develop new features.

To send you marketing and promotional communications (with your consent).

To analyze trends and usage patterns on the Service.

To comply with legal and regulatory requirements.

3. Sharing Your Information

We may share your information with third-party service providers who assist us in operating the Service and fulfilling your orders. These providers are obligated to maintain the confidentiality of your information and use it only for the purpose of providing services to us.

We may also disclose your information if required to do so by law or in the good faith belief that such disclosure is necessary to comply with legal processes, protect the security or rights of The Gifts Faery, or protect the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with a small amount of data that may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

5. Your Choices

You have several choices regarding your information:

Account Access: You can access and update your account information at any time by logging into your account.

Marketing Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.

Cookies: You can manage your cookie preferences through your browser settings.

6. Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure. Therefore, we cannot guarantee absolute security.

7. Children's Privacy

Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personal information from children. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to remove that information from our servers.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. By using our Service, you consent to the transfer of your information to these countries.

9. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us by email at info@thegiftsfairy.co.uk or by phone at +44 7500 727330.